Volunteer Engagement
This section covers how to engage, lead, and retain volunteers with structure and confidence. You’ll learn to navigate the 9-step Volunteer Engagement Cycle — from planning clear roles and assessing risk, to navigating exits and gathering meaningful feedback. It also highlights practical tools for establishing volunteer guidelines, drafting position descriptions, and creating essential policy frameworks, covering everything from honorariums to legal protections like privacy and workplace safety.
This section is developed by Volunteer Toronto .
Strategy & Volunteer Role Planning
Strategy & Volunteer Role Planning
Clarifying volunteer roles
Effectively supporting volunteers starts with appropriately planning roles. A well-planned role includes specific responsibilities and duties, and avoids language like “other duties as assigned.” If it’s not clear what a volunteer will be doing, then a volunteer isn’t needed. To get started planning and building a role, ensure you have the answer to the following questions...
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Strategy & Volunteer Role Planning
Sample volunteer position description
When crafting a volunteer position description, always be clear and concise. The position description must match the reality of the role and let potential volunteers know what to expect. Typical volunteer position descriptions include a role title ...
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Strategy & Volunteer Role Planning
From recruitment to closing roles: The volunteer engagement cycle
Volunteer recognition is an ongoing, year-round component of meaningful volunteer engagement that centres the impact volunteers make. Different methods of appreciation may be an attractive factor for potential volunteers to join your organization. ...
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